Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
Refund processing times vary by payment type and financial institutions. If you have not received your refund after 5 business days of being notified that we processed your refund please contact your financial institution, it may take some time before your refund is officially posted. If your financial institution is not holding your refund and it has not posted to your account please contact our customer service.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item please contact customer service. After your exchange is confirmed please send the items you are returning to 3650 N 4th Street, Harrisburg, Pennsylvania, United States, 17110.
To return your product, you should mail your product to: 3650 N 4th Street, Harrisburg, Pennsylvania, United States, 17110.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.